Accessibility Statement

Our Commitment to Accessibility

LinShield is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to guarantee we provide equal access to all users.

We believe that the web should be accessible to all, and we strive to make our website and application platform usable by the widest possible audience, regardless of technology or ability. Our goal is to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Standards We Follow

• WCAG 2.1 Level AA: Web Content Accessibility Guidelines published by the World Wide Web Consortium (W3C)
• Section 508: U.S. federal accessibility requirements for electronic and information technology
• EN 301 549: European standard for ICT products and services accessibility requirements
• ADA Title III: Americans with Disabilities Act requirements for public accommodations

Accessibility Features

We have implemented the following accessibility features across our website and application:

Navigation and Structure

• Semantic HTML: Proper use of HTML5 semantic elements (header, nav, main, footer, article, section) for clear document structure
• Heading Hierarchy: Logical heading structure (H1-H6) that allows screen reader users to navigate by headings
• Skip Links: Skip navigation links to allow keyboard users to bypass repetitive content
• Consistent Navigation: Navigation menus are consistent across all pages
• Breadcrumbs: Clear indication of location within the site hierarchy where applicable

Visual Design

• Color Contrast: Text and interactive elements meet WCAG 2.1 Level AA contrast requirements (minimum 4.5:1 for normal text, 3:1 for large text)
• Color Independence: Information is not conveyed by color alone; visual indicators supplement color-coded information
• Resizable Text: Text can be resized up to 200% without loss of content or functionality
• Responsive Design: Content adapts to different screen sizes and orientations
• Focus Indicators: Visible focus states for all interactive elements

Keyboard Accessibility

• Full Keyboard Navigation: All functionality is accessible using only a keyboard
• Logical Tab Order: Interactive elements follow a logical and intuitive focus order
• No Keyboard Traps: Users can navigate to and from all interactive elements without getting trapped
• Keyboard Shortcuts: Standard keyboard shortcuts are supported where applicable

Screen Reader Support

• Alt Text: Meaningful alternative text for all informative images
• ARIA Labels: ARIA attributes are used to enhance accessibility where native HTML is insufficient
• Form Labels: All form inputs have associated labels
• Error Identification: Form errors are clearly identified and described in text
• Live Regions: Dynamic content updates are announced to screen readers

Multimedia

• No Auto-Playing Media: Audio and video content does not play automatically
• Pause/Stop Controls: Moving or auto-updating content can be paused, stopped, or hidden
• No Seizure-Inducing Content: Content does not flash more than three times per second

Assistive Technologies Supported

Our website is designed to be compatible with the following assistive technologies:

Screen Readers

• NVDA (NonVisual Desktop Access) on Windows
• JAWS (Job Access With Speech) on Windows
• VoiceOver on macOS and iOS
• TalkBack on Android
• Narrator on Windows

Browsers

Our website is tested and optimized for the following browsers:

• Google Chrome (latest two versions)
• Mozilla Firefox (latest two versions)
• Apple Safari (latest two versions)
• Microsoft Edge (latest two versions)

Input Devices

• Standard keyboard navigation
• Mouse and trackpad
• Touch screens
• Voice control software
• Switch devices

Known Limitations

While we strive for full accessibility compliance, we acknowledge the following known limitations:

We are actively working to address these limitations and improve the accessibility of our platform. If you encounter any barriers, please contact us so we can provide assistance and prioritize fixes.

Testing and Evaluation

We regularly assess the accessibility of our website through:

• Automated Testing: Regular scans using accessibility testing tools (axe, WAVE, Lighthouse)
• Manual Testing: Keyboard-only navigation testing and screen reader testing
• User Feedback: Incorporating feedback from users with disabilities
• Code Reviews: Accessibility checks as part of our development process

Assessment Schedule

We conduct accessibility assessments:

• After any major feature release or redesign
• Quarterly comprehensive audits of the main user journeys
• Ongoing automated monitoring for accessibility regressions

Accessibility Feedback

We welcome your feedback on the accessibility of LinShield. If you encounter accessibility barriers or have suggestions for improvement, please let us know:

When Reporting an Issue

To help us address your concern as quickly as possible, please include:

• The web address (URL) of the page where you encountered the barrier
• A description of the problem you experienced
• The device, browser, and assistive technology you were using (if applicable)
• Your contact information so we can follow up with you

Response Times

• Acknowledgment: Within 2 business days
• Initial Response: Within 5 business days
• Resolution: Depends on complexity; we will keep you informed of progress

Enforcement Procedures

If you are not satisfied with our response to your accessibility feedback, you may escalate your concern through the following channels:

For Users in the European Union

You have the right to file a complaint with your national equality body or the relevant supervisory authority if you believe we have not adequately addressed your accessibility concerns.

For Users in the United States

You may file a complaint with the U.S. Department of Justice or relevant state agency regarding accessibility under the Americans with Disabilities Act (ADA).

For Users in India

You may contact the Office of the Chief Commissioner for Persons with Disabilities under the Rights of Persons with Disabilities Act, 2016.

Continuous Improvement

Accessibility is an ongoing effort at LinShield. We are committed to:

• Training our team on accessibility best practices and WCAG guidelines
• Including accessibility requirements in our design and development processes
• Regularly reviewing and updating our accessibility practices
• Engaging with users with disabilities to understand their needs better
• Working towards WCAG 2.1 Level AAA compliance where feasible

Technical Specifications

The accessibility of LinShield relies on the following technologies:

• HTML5
• WAI-ARIA (Web Accessibility Initiative - Accessible Rich Internet Applications)
• CSS (Cascading Style Sheets)
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used. Users should ensure their browsers and assistive technologies are up to date for the best experience.